Upstreamly’s 2025 Client Feedback Results

Trust

▪️

Expertise

▪️

Growth

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Trust ▪️ Expertise ▪️ Growth ▪️

At Upstreamly, our mission has always been simple: help our clients grow by delivering exceptional service, measurable impact, and trusted partnership.

The results from our 2025 Client Feedback Survey are in, and we’re proud to share what our clients had to say.

Upstreamly’s 2025 NPS: 92

To put that into perspective:

• An NPS above 50 is considered excellent

• Above 70 is world-class

Service Quality Ratings

• 70.8% of clients rated Upstreamly’s responsiveness as exceptional

• 66.7% rated our overall service quality as excellent

Our Key Strengths, According to Clients

When asked what sets Upstreamly apart, three themes stood out consistently:

Expertise

Deep professional knowledge paired with practical, real-world experience.

Communication

Clear, responsive, and proactive communication at every stage.

Trust

A true partnership built on transparency, reliability, and shared goals.

Thank You to Our Clients

We’re incredibly grateful to everyone who participated in the survey and took the time to share their experience. Your feedback helps us grow, improve, and continue delivering the highest standard of service.

As we move through 2025 and beyond, we remain committed to raising the bar—for ourselves and for our clients.

Thank you for trusting Upstreamly.