CAREERS
At Upstreamly, we love connecting with driven individuals who share our values, show initiative and are excited to help shape our growing success.
Whether you’re a university student ready to kickstart your accounting career or an experienced professional seeking fresh challenges, our vacancies page is your gateway to rewarding opportunities.
Below are open positions we are recruiting for at present. However, we are always keen to hear from talented individuals that can enhance our team. If you’re inspired by our mission, think you’d thrive in our team, and believe you can contribute to our growth, we’d love to hear from you! Drop us a short message and your CV at recruitment@upstreamly.com - don’t wait for the perfect role to open up! In fact, a couple of our recent recruits reached out to us speculatively rather than applied for a job.
As a dynamic and fast-growing firm, new opportunities are always just around the corner so keep an eye on our careers page and stay tuned for updates. Your next big opportunity could be closer than you think!
VACANCIES
Client Services Manager
About Upstreamly
Upstreamly is a modern, SME-focused accountancy practice in London and Aberdeen. We partner with growing businesses across sectors to deliver reliable finance operations and sharp insight that helps clients move faster. Our clients are ambitious, entrepreneurially-spirited, scale-up and high-growth businesses, and they trust us because of the quality of our advice, which is built on deep relationships and a strong understanding of their businesses.
The role
We are seeking an experienced Client Services Manager to join our growing practice. This is a key leadership role responsible for managing a portfolio of clients, overseeing a team, and delivering a full suite of services across accounts, tax, payroll, VAT, and advisory.
You will play a central role in ensuring high-quality service delivery while also supporting clients with forward-looking insights to help them grow and make better decisions.
Key responsibilities:
Client Portfolio Management
Manage a portfolio of entrepreneurial clients across a range of sectors
Act as the primary point of contact, building strong, long-term relationships
Ensure all services are delivered on time, within budget, and to a high standard
Identify opportunities to add value and expand services
Accounts & Financial Reporting
Prepare and review statutory financial statements under UK GAAP (FRS 102/105) and IFRS
Review management accounts and ensure consistency and quality across the portfolio
Ensure compliance with relevant accounting standards and regulatory requirements
Tax Compliance
Oversee and review corporation tax returns
Oversee and review personal tax returns for business owners and directors
Liaise with internal or external specialists on complex tax matters where required
VAT & Payroll
Review and oversee VAT returns, ensuring compliance with HMRC requirements
Oversee payroll processes, ensuring accuracy and timely submissions
Team Leadership
Manage, mentor, and develop a team of accountants and trainees
Review work prepared by junior staff and provide clear, constructive feedback
Allocate work effectively and monitor team performance and development
Support training, coaching, and professional development
Advisory & Business Support
Provide proactive advice to clients, including:
Cashflow forecasting
Budgeting and financial planning
KPI development and performance monitoring
Support clients in improving financial processes and internal controls
Translate financial data into clear, actionable insights for business owners
Process & Quality Control
Maintain and enhance internal processes and quality control procedures
Ensure compliance with internal standards and external regulations
Drive efficiencies through technology and automation (e.g. Xero, Dext, Syft)
What We’re Looking For
ACA / ACCA qualified (or equivalent)
Strong experience in accountancy practice (5+ years preferred)
Proven experience managing a client portfolio
Based in either London or Oxford
Strong technical knowledge across:
UK GAAP and IFRS
Corporation tax and personal tax
VAT and payroll
Experience managing and developing a team
Strong communication and client relationship skills
Commercial mindset with the ability to provide practical, value-added advice
Proficiency in systems such as Xero, Dext, BrightPay, Syft (or similar)
What we offer
Performance bonus
Hybrid working and flexible hours
25 days holiday + bank holidays
Pension scheme
Health insurance
Ongoing professional development and CPD support
How to apply
Send your CV and a short covering note to recruitment@upstreamly.com with the subject: “Client Services Manager Application”